Terms and Conditions

 

Pricing and Policies

We are constantly engaging in research to improve our quality and design. Therefore, we reserve the rights to improve, modify, or discontinue production at any time, or to change design or prices without prior notice of obligation.


Purchaser assumes all risk and liability resulting from the use of these products. In the event of any claimed defect, Modern Orthodontics 's sole responsibility is limited to the replacement of the material, or at Modern Orthodontics 's option, issuing credit for the purchase price. Modern Orthodontics will not be responsible for other claims for incidental and consequential damages. Any and all implied warranties of merchantability or fitness for any particular purpose or use are waived and excluded.

Written notice of claimed defects must be received by Modern Orthodontics, not exceeding 30 days from date of delivery.


Return and Credit Policy

To help process your return quickly, please note our following policy:

  1. All return request must be approved by Modern Orthodontics's Customer Service Department prior to processing.
  2. Items must be returned unused and in their original container or package, in clean and saleable condition.
  3. A copy of the invoice or invoice number and a description of the problem must accompany all returns.
  4. Products may be returned for credit of the purchase price within 30 days of date of shipment.
  5. Returns arising out of change of mind, incorrect ordering and misspecification of order will be subject to a 20% re-stocking charge
  6. All returns must be shipped postage paid and insured.
  7. Shortages or errors in shipments must be reported within 7 days of invoice date to issue credit (if applicable).
  8. Modern Orthodontics reserves the right to accept or decline any return.

The following products are not returnable:

  1. Custom made products and those produced on special order
  2. All pre-welded attachments including standard, special placement, angulations and modified or incomplete materials
  3. Hazardous items and chemical products
  4. Products requiring refrigeration
  5. Expired items
  6. Certain close-out and sale merchandise

 

Ordering and Method of Payment

Please specify QUANTITY, SHAPE, NUMBER, SIZE, and COLOUR (if applicable) for each item ordered.

Details of the wire transfer information will be shared by our Customer Service Department upon confirmation of the order.

Modern Orthodontics will process the order after advance receipt of full invoice payment.

 

Shipping and Damage Policies

All shipments are F.O.B. Ludhiana. Freight and handling charges will be extra on actual basis.
Modern Orthodontics is not responsible or liable for damage or loss of merchandise in transit. Please check and report to courier service for any damages or loss of material. Any assistance required in this case will be provided by the Customer Service Department of Modern Orthodontics.


Guarantee of Satisfaction

If you have tried a product and it is defective or does not perform satisfactorily, we will provide credit or exchange - it's your choice.

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